Trust & Security

Security at Quotd

Quotd reads your call recordings, CRM, emails, and Slack to build deal briefs. That means we take security seriously at every layer.

What Quotd accesses

Quotd connects to your sales stack to generate pre-call briefs and post-call debriefs delivered to Slack DM, HubSpot sidebar, and HubSpot timeline notes.

We integrate with:

  • Call recordings from Gong, Fathom, Granola, and Fireflies
  • CRM data from HubSpot (deals, contacts, companies)
  • Emails relevant to your active deals
  • Slack messages from connected deal channels

Every integration follows the principle of least privilege. We request only the scopes required and never bulk-export your data.

Integration Security

Scoped access, always

Call recording platforms

Gong, Fathom, Granola, and Fireflies integrations use OAuth 2.0 with scoped permissions. We request only the access needed to read transcripts.

CRM data

HubSpot integration uses OAuth with granular scopes. Deal, contact, and company data is fetched on demand and never bulk-exported.

Email access

Email integration is read-only with scoped OAuth tokens. We access only deal-relevant threads, never your full inbox.

Slack

Slack integration delivers briefs to your DM. We read only channels you explicitly connect. Bot tokens follow least-privilege principles.

Infrastructure

Secure by default

Encryption in transit

All data encrypted via TLS 1.3. Call recordings, CRM data, emails, and Slack messages are protected between every connection.

Encryption at rest

AES-256 encryption for all stored data via Supabase, powered by AWS infrastructure.

Hosting

Vercel edge network with SOC 2 Type II certified infrastructure and global CDN.

Database

Supabase (SOC 2 Type II certified), built on AWS with automated failover.

Secrets management

AES-256-GCM encryption for OAuth tokens and API credentials with per-value random initialization vectors.

Application Security

Every layer, locked down

Authentication

Passwordless OTP with cryptographic token generation. Account lockout after failed attempts.

Authorization

Row-Level Security (RLS) on every database table ensuring strict tenant isolation. Your deal data is never visible to other accounts.

API keys

SHA-256 hashed and never stored in plaintext. Full support for expiry and revocation.

Input validation

Comprehensive sanitization against XSS, SQL injection, and prompt injection attacks.

Security headers

Content-Security-Policy, HSTS, X-Frame-Options, X-Content-Type-Options, and more.

Rate limiting

Multi-layer protection: per-IP, per-user, and per-endpoint throttling.

AI Security

Responsible AI

Provider

Anthropic Claude with a zero data retention policy on API calls. Your call transcripts, CRM records, and emails are never used for model training.

Data handling

Call recordings and deal data are processed ephemerally to generate briefs. Not stored in AI provider systems.

Prompt security

Multi-layer prompt injection prevention protects the integrity of your deal briefs and debriefs.

Audit trail

All AI interactions logged with metadata for compliance and forensic review.

Data Protection

Your data, your rules

GDPR compliant

Full data export and right-to-erasure endpoints available on request.

Data residency

US-based infrastructure on AWS us-east-1 with known data locality.

Tenant isolation

Row-level security ensures no cross-tenant data access at the database level. Your deals stay yours.

Backups

Automated daily backups with point-in-time recovery for disaster resilience.

Webhook security

HMAC-SHA256 signed payloads with timestamp validation and replay attack protection.

Compliance

Built for enterprise

SOC 2 Type II certified infrastructure

All infrastructure providers (Vercel, Supabase, AWS) maintain SOC 2 Type II certification with annual audits.

GDPR ready

Full data export and right-to-erasure capabilities. Data processing agreements available on request.

Continuous improvement

Working toward SOC 2 Type II certification for Quotd as an organization. Security practices reviewed quarterly.

Have security questions?

Reach out at security@quotd.sh

For responsible disclosure of vulnerabilities, email the same address. We respond within 24 hours.